之前giffgaff没退的可以在试试，现在好像都给退了

直接在旧工单上面提啊，我的也是没完结直接在这旧工单 ^-^

卧槽 计划有变

case被关闭了。我去看看邮箱

充值卡的能嘛，想着方便用的淘宝充值卡 ^-^

佬友的话术是哪个模版

我再发一个工单试试

Dear giffgaff Support Team,

I am writing to formally request a refund of the remaining Airtime Credit (real cash balance) on my recently closed account.

I understand that my account was terminated due to the roaming/location usage policy, and I am not disputing the closure of the account itself. However, I am writing to dispute the confiscation of my pre-paid funds.

I am only requesting the refund of my own deposited money (Airtime Credit). I am not asking for a refund of any promotional bonus credit, nor am I asking for the refund of any active Goodybag.

Since giffgaff has terminated the service and I can no longer use this network, retaining my unspent, self-funded balance is unreasonable and unfair to me as a consumer.

I kindly request that you process the refund of my remaining cash balance to my original payment method.

If giffgaff insists on refusing this refund, please treat this message as a formal complaint. In that case, I require you to provide a formal “Deadlock Letter” clearly stating the specific Terms and Conditions that give giffgaff the right to confiscate a consumer’s deposited cash balance without providing the service.

I will use this Deadlock Letter to escalate the matter to the Communications Ombudsman for independent arbitration, and I reserve the right to initiate a chargeback through my financial institution.

I hope we can resolve this matter amicably and promptly without needing to escalate it further.

Thank you for your time and assistance.

Sincerely

用的这个之前别的佬发的

登录看了下之前的工单，的确给回复了，邮箱并没有收到回复邮件，佬们可以看下之前的工单

充值卡估计不行，但是我看别的佬好像说是可以绑定一张你自己的卡，然后让客服退给你自己的卡，具体咋搞去搜搜帖子

我一直在锲而不舍的发消息，之前他们都不回复我，现在我一看回了，就昨天，说是3-5天退款。

之前就是发了张虚拟卡让他们退，结果回信就给我号封了 ^-^

确实是，8/15申请的，昨天给退了

确实给退了，昨天发的回信

还真是，我的也回复说退款，就是不知道啥时候能退

我的也退了，8月末申请的，看到人说可以退我就照着做了一条 ^-^

确实在昨天回复了原路退回，但是没有发邮件

好像是一批，给第三方的这次都给退了

确实退款了，应该是投诉太多了，我看到说有人开套餐能收短信，开了个6磅的流量，结果也没用，不知道这6磅能不能退 ^-^

我也收到回信了，看看什么时候退款吧，真不容易啊

我咋没有 我好惨啊 呜呜呜